Frequently Asked Questions  

       

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Mountain Park Animal Hospital.

1. What are the Hospital hours?

   Our hospital is open Monday to Friday from 7:00am to 6:00pm. On Saturdays we are open from 8:30am until 2 pm. The clinic is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment. Walk-ins are seen as well but will be attended to after scheduled appointments and emergencies.

3. What forms of payment do you accept?

     Cash, Check, Mastercard, Visa, Discover, American Express, Debit Cards, and Care Credit.

4. Can I make payments?

    Payment is required at the time of service. Care Credit is a third party billing service which you may apply for. If you are approved Care Credit will pay your pet's bill and then allow you to pay the balance over time.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is offered prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. There are three levels of blood screening. The blood screening may test the organ function and blood counts as well as check for dehydration in your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed 7-10 days following the surgery.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter or even to let for female dogs and cats go through a heat cycle. There are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate infections later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.

10.  What are your kennels like?

   Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.